Car Rental Guide
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4.6 / 5
How old are the cars?
As an online car rental broker, we are not able to specify the construction year of the car that you will receive. The exact car makes, models and construction year cannot be guaranteed and are subject to availability. The vehicles you see online are examples based on the most common vehicle in the fleet for each category. The vehicles are provided technically in perfect conditions. We choose our car rental providers carefully and see that they always update they car fleet. However, the standards of the cars also depend on the country where you would like to rent the car. We can confirm the size of the car and the options you have chosen.
How do I pay for my booking in Brisbane?
The amount to be paid online can be different. Some of the rental car agencies require a full prepayment. Other agencies will ask you to prepay a certain amount of money before arrival and the rest needs to be paid on arrival at the local office. You will be asked to pay the deposit online and the amount will be indicated on our website. The outstanding balance will be covered on arrival when you come to pick up the car. When you choose your car you will be instructed on our website on how to pay for your rental. For the online payment, you can use any card, even with a different name.
Do you provide child seats?
Child seats are normally on request by the local agent. Please, be advised that each rental car agency may require a different fee for the child seat. You can find the price for the child seat in the terms and conditions of the particular quote. In case of some agencies, you can add the child seat directly at the website when you are completing your booking. If there is no such an option, please put the note that you need one and advise the child age and the weight of your child. As soon as we receive your booking with requested child seat we will ask the local agent to add it to your reservation. The payment for the service is to be paid on arrival at the local office.
Is the insurance included in the rental price?
Please, note that usually full insurance will not be included in the rental rate. The type of insurance which is included in your rental rate depends on your residence country, the location where you are renting and on the local car rental supplier. We strongly recommend entering terms and conditions for the selected location and car rental agency and read them carefully in order to learn which type of insurance is included in the rental rate. You can also find an additional type of insurance which is offered by the local supplier. For some quotes we do offer a full comprehensive refund insurance you can purchase on our website. More information you will see online.
What does SHUTTLE BUS mean?
SHUTTLE BUS is an option which some rental car agencies offer in order to pick up the car. On our website, you can select a local supplier directly located at the airport. However, SHUTTLE BUS is a free bus or minibus service provided by the local car rental agency. The bus can be easily found in the front of the arrival hall and will take you to the car rental office in order to pick up your car. If you have any difficulties with finding the SHUTTLE BUS of your rental car agency on arrival, please call the telephone number from the local company on your car rental voucher. They will instruct you on how to find the bus and arrive at the office.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
I find that the Rental Car Group often has significantly lower rates than dealing directly with the car rental companies, particularly with overseas rentals.