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The staff si very welcoming and friendly.

Rental Experience was good ; vehicle was new and suited perfectly to our needs .

the reservation was for SUV (made thru Rentalcargroup) - the rental didn't have SUV could offer compact - I specially ordered SUV rental co. should have set aside this vehicle or similar not a downgrade: however the rental did make an apology and offered a convertible

I rented Toyota RAV4 for my holiday in Tasmania. The car was good choice for Tasmania road and traffic condition .Service of Europecar at the office was also smooth, quick and good.Totally I was very satisfied.